Description We are seeking a dynamic and results-driven Account Manager team for our compliance business programs, specifically focused on our cross-border trade compliance program and related 3P compliance initiatives. This role is pivotal in driving the growth and success of our seller base, with a particular emphasis on recruiting, onboarding, launching, and ensuring units delivery/commitment from our cross-border program. The position requires close collaboration with brokers, partners, and product teams to create a seamless ecosystem for cross-border trade. This role offers an exciting opportunity to shape the future of our cross-border programs and drive significant business growth. The ideal candidate will be a strategic thinker with a hands-on approach, capable of navigating complex international business landscapes while delivering exceptional results. Key job responsibilities 1. Program Support and Growth: - Execute strategies to recruit new sellers into cross-border programs - Research high-potential markets and seller segments - Support seller onboarding and launch processes - Contribute to improving onboarding materials 2. Units Delivery and Commitment: - Track and report KPIs for units delivery - Implement strategies to increase seller productivity - Support sellers in overcoming operational barriers - Monitor cross-border performance metrics 3. Stakeholder Collaboration: - Work with cross-functional teams (product, logistics, compliance) - Participate in program meetings and provide updates - Maintain relationships with sellers and internal partners - Document and share seller feedback 4. Data Analysis and Reporting: - Generate program performance reports - Identify and communicate performance trends - Flag opportunities for program optimization 5. Process Enhancement: - Follow established processes for recruitment and onboarding - Suggest and document improvements based on experience - Support process improvement initiatives Basic Qualifications - 2+ years of sales or account management experience - 2+ years of digital advertising and client facing roles experience - Experience with Excel - Experience analyzing data and best practices to assess performance drivers Preferred Qualifications - Experience analyzing key open issues and resolution metrics for each of the managed accounts - Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.