Hyderabad, IND
18 hours ago
Account Management Associate, Compliance Business Programs
Description As we strive to be Earth's most customer-centric company, Amazon has reinvented how hundreds of millions of people shop online – providing Customers with the opportunity to find and discover virtually anything they want to buy and providing millions of Sellers with a platform for growing successful businesses. Compliance Team in India, drives programmatic solutions to mitigate Compliance friction and enhance seller experience (SX) throughout their compliance journey. We aim to bridge gap between Seller awareness, Product readiness and compliance regulations/needs. We are looking for a smart and dynamic Compliance Account Management Associate. The Compliance Account Management Associate is responsible for managing critical seller communication, prioritization, and enforcement activities to ensure compliance and positive seller experience. This role will focus on proactive engagement, identification of high-priority sellers, enforcement of policies, and governance of related systems and processes. Key job responsibilities Key job responsibilities - Manage multi-channel engagement to drive seller outreach. - Collaborate with cross-functional teams to identify high-priority sellers for targeted outreach and support. - Analyze seller data to detect and action against those who have crossed defined grace periods. - Facilitate the enforcement of policies for non-compliant sellers. Basic Qualifications - Bachelor degree, and 0 to 3 years of relevant working experience - Seller facing or account management experience - Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner. - Experience in Excel - Interested in US shift Preferred Qualifications - Experience in setting up multi-channel communications - Experience in analyzing data and best practices to assess performance drivers - Experience in writing SQL queries Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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