At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.   

 

SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.  

 

As an Account Executive - Manufacturing, you'll be resuponsible for;

Builds and maintains customer engagements with a focus on timelines and quality of customer contact. Works to identify contacts in new accounts and builds customer engagement. Conducts background research on existing accounts. Captures key learnings about customers, history, and interest. Understands customer business and goals, and uses available digital tools to conduct research. Monitors customer satisfaction metrics and acts on feedback appropriately. Attends to renewals and addresses renewal options with internal partners and customers to align business outcomes.Determines priority for each account in portfolio. Identifies and orchestrates resources and sales plays to execute against prioritization. Helps customers drive value from existing Microsoft investments. Collaborates with others, both internally across teams and externally to Microsoft in order to achieve revenue targets. Identifies and qualifies opportunities and pursues through lifecycle, and drives adoption through to cross-sell/upsell to new opportunities. Stays up to date on Microsoft offers and solutions. Uses knowledge to engage with customers and with internal teams. Develops and implements plan to build and maintain product and solution expertise.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.