JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Account Executive role is within the Client Services team at Bewonder*. Within this role you will act as a direct point of contact for clients, centre management/onsite teams and tenants. You will support the Client Lead in producing and delivering marketing strategies, managing budgets and service levels with support from the Client Lead, and coordinating delivery from internal departments. Your responsibilities will also include client reporting, managing stakeholder and third-party relationships, developing digital content, undertaking administration tasks, supporting the finance team, providing crisis cover support, and managing on-site events and projects.

Account Executive

Build and maintain strong client, tenant and stakeholder relationships.

Identify and pursue additional project opportunities to drive business growth and meet Personal Revenue Target.

Collaborate with internal teams to ensure effective execution of the annual marketing strategy.

Coordinate marketing reports tracking against objectives and tenant feedback.

The Role

Reporting to a Client Lead, the Marketing Account Executive is responsible for driving the marketing through delivery of day-to-day strategy and tactical account activity across a number of assets, including shopping centres, for our clients. Working on additional projects from signage to event concept development, sustainability communications and execution across clients within the commercial property, mixed use estate and residential property sector will also be required. Copywriting, digital management, developing content and digital campaigns, as well as creative and email briefing are also crucial requirements. Excellent time management, and planning is also critical to the role, as well as excellent attention to detail. Main responsibilities include:
 

Acting as a direct point of contact for clients, centre management/onsite teams and tenants 

Supporting the Client Lead on the production and delivery of the Marketing Strategy  

Budget and service levels management with support from the Client Lead

Site visits to collate digital content and tenant liaison (Including the responsibility of collating retailer offers, news and campaign feedback) 

Coordinating delivery from internal departments including the Bewonder* Digital, Customer Experience (CX), and Creative Studio teams 

Client reporting, monitoring the effectiveness of campaigns against Key Performance Indicators (KPIs)

Manage stakeholder and third-party relationships 

Development of digital content and proof reading/scheduling including social media, website updates, including weekly website sweeps and email copywriting and coordination  

Undertaking administration tasks where required (For example, agenda coordination, minute taking and financial admin)  

Press release writing for Client Lead approval 

Supporting the finance team on chasing bad debts 

Crisis cover support as part of the Bewonder* weekend rota  

On-site event management and project management including production of event briefs and completion of necessary Health & Safety documents

Professional qualities

A self-starter, well organised and self-motivated.

Ability to multi-task.

Creative and an outside the box thinker. 

Excellent eye for detail.

The ability to cope with pressure and work to tight deadlines.

Strong professional and interpersonal skills.

A thinker and do-er.

A person with vision, enthusiasm, energy, integrity who is constantly eager to help others.

The ability to effectively communicate with a wide range of individuals and the ability to work collaboratively within a team.

Honest, authentic and self-disciplined.

Professional skillset

Bewonder* is a fast-paced, exhilarating and motivating department – so organisation and excellent team-working skills are key. Beneficial traits we’re looking for:

Previous experience gained within a marketing environment, at assistant or placement level, either agency or client side 

Good level of understanding of the property sector preferred but not essential 

Exceptional written and verbal communication skills necessary 

Strong project management skills 

Deep understanding of JLL and Bewonder* products and services 

Self-sufficient and organised

Impeccable time management with the ability to prioritise workload 

Excellent communication & presentation skills  

Event and project management

What You Can Expect From Us
 

If you’re looking to grow your career, then Bewonder* is the perfect home. You will develop your career within a team with significant growth ambitions, helping drive the agency forward to deliver best-in-class solutions and truly inspiring experiences. When you join Bewonder*, expect to join a collaborative and supportive team committed to the success of our clients and of each other. As part of our supportive culture, we offer a ‘Flex for your Day’ working policy, empowering our people with an informal approach to flexible working, as well as our Total Rewards program which reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths, be an authentic version of yourself and enjoy a fulfilling career in an environment committed to driving purposeful change.

Our Creativity Needs Diversity

As an equal opportunity’s employer, we embrace diversity in all its forms and foster an inclusive environment for all people to do their best work with us. Bewonder* will always respect, embrace, and encourage the uniqueness of individuals and their talents because we fundamentally believe our thinking and imagination needs diversity. And we know that the diverse perspectives of our people – working together across diverse backgrounds, cultures and experiences is what makes us so creative in our approach and thinking.

We believe in recruiting, retaining, rewarding, and developing all our employees and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability, or long-term health condition.
 

About Bewonder*

We are a creative consultancy specialising in property who pride ourselves on our integrated approach to using insight and creativity to craft truly inspiring and impactful experiences.

We help our clients get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate and Aviva to Barclays, BP and Network Rail. Our promise to ‘connect brands and spaces with hearts and minds’ is centered around four core values:

We work best when we work as one - we work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together.
 

We inspire to make an impact -we always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture, rooted in learning and inspiration to generate deeper thinking.
 

We live and lead in our truest form - we understand that it’s not what we say, but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always true to our word, our purpose and our brand.
 

We take pride in every detail - we know that the work we do is important, and we take pride in doing it well. Our decisions and choices are all part of a carefully considered approach, consciously ensuring we can be proud of what we do, and of what we achieve.

These values are key for the work we do and are also personal values that we seek in all team members.
 

bewonder.co.uk

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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