LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

One World Observatory

Positioned at the top of One World Trade Center—the tallest building in the Western Hemisphere—on levels 100, 101, and 102, One World Observatory provides guests with unique, panoramic views of New York City, its most iconic sites, and surrounding waters from 1,250 feet. A customized guest experience complements the seemingly endless views—evoking feelings of the City’s signature pride, hope and determination (including special interactive experiences and dining options, plus a sit-down restaurant). In 2016, One World Observatory received awards and recognition from the Concierge Choice Awards (Winner: Tourist Attraction), Themed Entertainment Association (Thea Awards for Outstanding Achievement), TripAdvisor (Top U.S. Trending Summer Attraction), and Lonely Planet (Favorite Online Listing).

THE ROLE

The Account Executive, Group Sales is primarily responsible for sourcing and selling ticket packages to designated group sales clients within the public and/or tourism space on a year-round basis. This position will prospect through a highly proactive approach including outbound calls and face-to-face appointments. This includes upselling new and existing products to improve the client experience and cultivating referrals and leads. This individual will also assist the group sales team on a day-to-day basis by supporting ongoing communications with our Guest Services team and fulfilling invoices and ticket requests as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Achieve monthly & yearly ticket and revenue targets set forth by management  Provide superior service to current clients, partners, and prospects, including managing the booking process from lead generation to reservation, invoicing, payment and ticket fulfillment  Retain and grow business through consistent communication by phone, face-to-face/virtual meetings, and e-mail   Develop client relationships to ensure long-term business   Generate new sales leads through self-prospecting, current client networks, and other company provided resources  Respond in a timely manner to calls, inquiries and emails   Maintain detailed and comprehensive records via venue’s designated CRM  Perform variety of responsibilities during group visits, other group events, etc. in order to support client needs or to promote venue’s products and services  Attend some networking events and possibly trade-shows or sales missions with management support  Ability to execute off-site job responsibilities or travel 10% or as needed/requested by management  Work non-traditional hours (nights, weekends & holidays as necessary)

 SUPERVISORY RESPONSIBILITIES 

n/a

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required:

Bachelor’s Degree  Proficient in Microsoft Office  One (1) to two (2) years of professional work experience. Experience in attractions, sports, or entertainment with a group sales background is a plus.  Committed to success with a desire to excel within a team environment  Able to demonstrate flexibility and quickly adapt to change while continuing to be productive and positive team member  Strong communication and interpersonal skills — diplomatic, tactful, customer-focused with a professional phone manner and ability to interact with a variety of clients   Coachable and hardworking and willingness to work in a fast-paced and fun environment  Desire to grow a fruitful career in attractions, sports and entertainment   Experience with sales CRM is a plus  Bilingual a plus  Practice safe work habits, follow all safety policies and procedures and regulations, company-wide safety training and any additional job specific safety training COMPENSATION

$26.44/hour + commission and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan

WORKING CONDITIONS

Location: On-Site

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.