At American Express, our culture is built on a 175-year history of innovation, shared 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure.
This position will be responsible for the Relationship Management of +15 American Express Global Clients in México by increasing penetration by industry/product and bringing New Volume.
Communicate to our clients the value that the American Express Card provides to their business.
The candidate will develop and implement strategies / initiatives for account development and achieve business growth goals.  Being liaison between American Express and Global Clients. Direct and control activities of cross-functional teams throughout American Express Network, actively managing overall timelines and ensuring that service level agreements are monitored and achieved. Lead all aspects pertaining to account management/development, including project management and event execution.

Preferred Qualifications

In-depth knowledge of Commercial Card Business

Financial & Business Acumen

Candidate must be highly proficient in English and Spanish (written and spoken), being able to articulate sales pitch and overall interactions with Clients and internal colleagues.

Requires analytical & strategic thinking, driving results, and excellent project management skills

Ability to develop and strengthen business relationship at decision maker levels

Self-motivated and Strong collaboration skills

Excellent negotiations and influencing skills

Understand regional strategic (opportunities, threats) and tactical (e.g, risk, contract, fees) aspects of accounts in portfolio.

Ability to quickly understand the complexity and nuances of our products across the region and their resources.

Develop and strengthen relationships at senior levels.

Ability to collaborate and influence internally and externally

Ability to build and motivate relationship management team

Pipeline management experience

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.