Accommodation Supervisor

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What will I be doing?

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As an Accommodation Supervisor, you will support the Human Resources Department to ensure high standards of cleanliness, maintenance, and comfort in the team members' accommodation. Specifically, an Accommodation Supervisor will perform the following tasks to the highest standards:

\n\nMaintain the cleanliness of the public areas, hallways, corridors, and other areas in team members' accommodation at all times.\nCheck daily maintenance logbook and follow up with the maintenance team and make sure the team members are satisfied with it.\nMake sure all the facilities are operational and contact the suppliers for any repairing or replacement needed.\nEnsure that all aspects of the accommodation meet hygiene and health and safety regulations\nCoordinate with the contracting company all maintenance issues. Ensure that accommodation is clean, well-maintained, and attractively presented. \nCoordinate with outsources cleaning company to maintain the hygiene standards in order to provide our team members a healthy environment\nReport incidents in the accommodation and inform the Director of Human Resources\nArrangement of the accommodation for new team member's arrivals room cleanliness, all items in place, etc. with welcome pack items, welcome letter and check-in formalities\nEnsures all comments related to TM's accommodation are responded to/acted on within established time frames.\nMaintain a safe environment, keep the peace, and act on any actual or potential violations of policies or law. Provide feedback to Director of HR and accommodation incidents.\nAirport pick up and drop off for the new arrivals and leavers.\nHandle and control the team member's movements and shifting inside the accommodation\nHandle TM's transportation with the suppliers according to the daily schedule\nFollow-up with the purchasing on pending items related to the TM's accommodation\nInitiate all the purchasing request for all shortage of the consumable items/ maintenance items or any items need replacement\nUpdate all stores in the accommodation and ensure no shortage of needed items\nPrepare and maintain up to date inventory lists for all the store items in the accommodation\nControl the Security Guards and make sure that they are following the rules and regulations and make sure that the safety of the team member's is ensured.\nAccommodation inspection / Spot checks as per the decided schedule for all the team members rooms to ensure the safety and hygiene and all the rules and regulations in the rooms are followed.\nOrganize & coordinate team member's engagement activities in the accommodation.\nPerform all duties and responsibilities in allotted period of time.\n

What are we looking for?

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To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nPrevious experience in a Accommodation supervisory role\nStrong organizational and analytic skills\nAn attention to details\nStrong communication skills\nA passion for delivering exceptional levels of guest service\nProficiency, preferred, with computers and computer programs, including Microsoft Office\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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