Duties

Act as technical accessibility SME liaison to cross functional product teams and stakeholders.

Advocate for and educate teams about accessibility best practices.

Conduct and support accessibility testing efforts, automated and manual.

Document accessibility best practices for the organization to adhere to.

Analyze existing applications for accessibility issues and work with cross functional teams and stakeholders to define and implement solutions.

Work with diverse team of product owners, UX designers, and developers in fast paced environment, with quick iterative cycles.

Conduct accessibility-focused qualitative research using a variety of methods including user testing, interviews, surveys, artifact research (chat, call, email transcripts, etc.), journal studies, etc.

Support initiatives that scale and mature the accessibility program across the enterprise.

Skills

Experience working in an Agile environment

5+ years of experience in accessible (508/WCAG) analysis, design, development and/or testing

Subject Matter Expertise in WCAG, Section 508, ADA, other accessibility laws and standards

Knowledge of correct use and limitations of WAI-ARIA (Accessible Rich Internet Applications) in web application development

Passion for making websites and applications accessible to all users

Experience using Accessibility testing tools as well as screen readers such as JAWS, NVDA, and Voiceover

Knowledge of HTML5, CSS, JavaScript and iOS/Android development best practices with the ability to research and recommend solutions in these various technologies in collaboration with developers

Thorough, methodical, and creative with attention to detail

Expert at time management as well as working & finding answers to questions independently

Strong verbal and written communication skills, problem solving skills, customer service and interpersonal skills

Understanding of SDLC and the technical and business challenges that come with development of a product

Understanding of UX, design techniques and principles

Social science research methods (e.g. usability, surveys, observation), qualitative and quantitative data analysis, foundational statistics

Data visualization and presentation skills (in addition to analysis and research skills)

Education

BA/BS in related field; advanced degree in Cognitive Science, Statistics, Human- Psychology, Computer Science, Computer Interaction or related field preferred.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 118,900 - 198,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.