If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role Access Management Manager

Role Purpose:

The Access Management Manager is responsible for the planning and management procedures, practices, and techniques for implement access management controls in the business, ensuring compliance with policies and procedures. The security manager is responsible for leading a team of IAMOp, specialists who provides access provisioning.

This role assesses threats and vulnerabilities regarding critical infrastructure assets and implements safeguards and recommendations. Appropriate tracking of known issues with regular escalation to Business is required.

The role holder coordinate access provisioning (Joiners, Transferees, Leavers), access recertification, automated access workflow enhancements, provides consultation and subject matter expertise to projects on access management issues.

Plans and coordinate the implementation of role management and segregation of duties.

Administration of multiple IT platforms (Windows, Unix, IBMi, Mainframe, Databases and PAM tools).

Appropriate tracking of known issues with regular escalation to technical areas is performed.

Security audits are done and support security audits from internal and external regulators.

Main Activities

Impact on the Business/Function

Meeting PLA/SLA agreements;

Solve security issues in production environments that impact business areas;

Ability to analyze problems or opportunities from a holistic computing perspective and determine the most effective technical solution to meet local and global standards;

Leadership Teamwork

Ability to prioritize the team efforts to successfully deliver service to agreed levels in a diverse and constantly changing technical environment.

Coordinate and support the remediation of key security risks between IT and Business areas

Actively participate in Global fora including the Group Access Mngt GIMS work-groups.

Handle performance management of employees and encourage the personal development of all work teams to achieve the goals of the area and financial group.

Promote and practice the control measures established by the Group.

Delegate tasks appropriately according to the functions described for each area.

Establish an effective communication between Business.

Manage crisis and hard interactions objectively

Operational Effectiveness Control

Should be capable of working effectively with a minimum level of supervision.

Appropriate tracking of known issues with regular escalation to technical areas is performed.

Security audits is done and support security audits from internal and external regulators