Academic ASAP Program Manager (HEA) - 400568 **POSITION DETAILS** Kingsborough Community College was founded in 1963 and is one of 25 campuses of the City University of New York (CUNY) system and offers liberal arts education, as well as career training programs. Kingsborough has been named one of the leading community colleges in the country by the Aspen Institute College Excellence Program. Kingsborough serves a widely diverse population of students. Approximately 70% of Kingsborough’s students are enrolled in a liberal arts or science degree program; the remainder pursue degrees in more specialized, career-oriented programs such as business, communications, criminal justice, culinary arts, nursing and allied health careers, information technology, journalism, maritime technology, tourism and hospitality, and the visual arts. The college takes pride in its many support programs that enhance student success. All students are offered individual, personal and academic counseling; workshops to improve basic skills; and career planning. Students enjoy the accessibility of Kingsborough faculty and administrators. Founded in 2007, City University of New York (CUNY) Accelerated Study in Associate Programs (ASAP) is a comprehensive associate degree completion program that currently serves 25,000 students annually at nine CUNY colleges, including Kingsborough Community College. ASAP provides comprehensive and personalized supports and resources to students that remove barriers to full-time study, support academic momentum, and build a connected community. ASAP has proven to be one of CUNY's most successful initiatives, with students in the program graduating at a rate more than double that of similar students. ASAP has been rigorously evaluated and garnered national recognition, winning the 2020 Innovations in American Government Award from the Ash Center for Democratic Governance and Innovation at Harvard University's John F. Kennedy School of Government. Further information is available at www.cuny.edu/ASAP. Reporting to the ASAP Director, the Associate Director of Recruitment and Engagement is responsible for planning, implementing and evaluating recruitment and engagement strategies and initiatives focused on the needs of new and continuing students. Specific responsibilities include, but are not limited to: • Develop, execute and evaluate in conjunction with the ASAP Director a comprehensive recruitment strategy aimed at reaching recruitment and enrollment targets • Supervise full-time recruitment and engagement staff including serving as hiring and training manager of Student Ambassadors • Develop, manage and update communication processes using CRM systems (currently Connect) for recruitment and student enrollment progress focused on tracking applicants’ status, including newly recruited or previously enrolled ASAP students, residency, and financial aid eligibility for program enrollment • Collaborate with the ASAP Director, Associate Directors, and campus partners in the development and implementation of high impact, early engagement and co-curricular programs that deliver outcomes aligned with the program’s mission and priorities to increase persistence and retention • Manage new students through the enrollment process including invitations for advisement appointments, monitoring enrollment, and planning and managing the Summer/Winter Institute (invitations, tracking attendance, workshops, etc.) • Cultivate and manage relationships with CUNY pre-matriculation programs and build and maintain relationships with high schools, HSE programs, and college advisors to strengthen recruiting pipelines • Accurately and timely manage prospective student enrollment coding in CUNYFirst, through collaboration with the Director and Advisement Associate Directors • Lead the Special Programs joint recruitment effort through close collaboration with College Discovery and KCC FLEX and oversee the program’s social media presence and communication efforts • Foster and nurture collaborative relationships with the college's Enrollment Management and Marketing units to enhance the integration of ASAP into comprehensive campus marketing and recruiting strategies • Serve as a key representative and point of contact to represent ASAP at external college access events and related conferences, internal enrollment and student success committees, meetings, and engagement initiatives and as the primary point of contact to present on ASAP at external college access events and related conferences • Some evening and weekend hours may be required The Academic ASAP Program Manager will report to the Academic ASAP Program Director or his/her Designee. **QUALIFICATIONS** Bachelor's degree (Master's preferred) in an appropriate discipline and six years related experience. The preferred candidate will have: • Strong understanding of the needs and challenges facing students from diverse urban backgrounds • Experience with recruiting students in higher education settings, pre-enrollment advisement, developing early engagement strategies and the financial aid process • Experience managing a multi-faceted, fast paced, time-sensitive, and demanding student-focused and responsive operation serving both internal and external constituents • Strong organizational, project management, written and verbal communication, and facilitation skills • Excellent data and computer skills, particularly Microsoft Office Suite, and aptitude to learn new systems as needed; Connect and CUNYFirst experience preferred • Strong ability to communicate program requirements effectively to students • Commitment to fostering student supportive experiences/environments • Detail oriented with strong analytical, evaluation, research, writing and editing skills. • Demonstrated ability to cultivate and develop inclusive and equitable working relationships with students, staff, faculty and community members • Experience developing and implementing engagement activities supportive of academic and personal development as part of the college experience • Familiarity with using social media tools/analytics One year of direct recruitment experience highly recommended. **CUNY TITLE OVERVIEW** Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at www.cuny.edu/ASAP. Reporting to the ASAP Director, the ASAP Manager is responsible for the daily administration of ASAP program activities. - Establishes semester block programs and manages and schedules all other academic support activities such as tutoring and workshops - Supervises planning and implementation of ASAP summer programming, including summer course taking, workshops, and the ASAP summer institute, and other special student activities - Assists Financial Aid, Registrar, and Bursar in evaluating student eligibility, finalizing registration, and verifying tuition charges - Assists the ASAP Director with required reporting and collaboration with other college units - Monitors and assesses data reports on a regular basis to ensure movement towards ASAP success benchmarks and to determine student support needs - Oversees advisement and delivery of comprehensive support services to ASAP students - Supervises professional and support staff - Performs related duties as assigned **CUNY TITLE** Higher Education Associate **FLSA** Exempt **COMPENSATION AND BENEFITS** $94,909 - $105,816 CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. **HOW TO APPLY** Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID 30896,or Title. Select "Apply Now" and provide the requested information. Candidates should provide a resume and cover letter. **CLOSING DATE** September 25, 2025 **JOB SEARCH CATEGORY** CUNY Job Posting: Managerial/Professional **EQUAL EMPLOYMENT OPPORTUNITY** CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 30896 Location Kingsborough Community College