Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

7/1 Customer Service Hiring Event

Onsite Hiring Event:July 1, 2025 9:00AM-3:00PM CST6855 Pacific Street Omaha, NE 68106**Must be a Nebraska Resident**

Get a chance to interview live with the hiring team and potentially receive an offer for your next job opportunity!

What does a successful Remote Customer Service Associate do at Fiserv?

A Remote Customer Service Associate is smart, patient, technically savvy, customer focused teammate that helps support clients with financial transactions. You will be a problem solver, a person who is willing to take the extra step to provide great service and have the knowledge to learn to troubleshoot basic issues and inquiries about electronic payments and services. This is a fast paced, high volume Call Center role that can be worked in a remote environment for the right person.

What you will do:

Receive inbound calls from our bank partners, merchants, and card holders, answering questions, while driving issues to resolution to the client’s satisfaction. Some of these calls will be technical in nature.

What you will need to have:

Must Reside in NebraskaMinimum of one year of consistent experience working in a customer facing role within the past two yearsAbility to connect to the Internet with an Ethernet Cable with the following Internet speed requirements:Ping less than 50 msDownload greater than 25.0 MbpsUpload greater than 10.0 MbpsHigh School diploma or equivalent

What would be great to have:

Two plus years of experience in a customer facing Call Center environment, preferably with an online bill pay service, financial institution, or technical support.Proven experience using customer service software, CRM systems, and other relevant technologies and/or in providing customer support through virtual communication channels (email, chat, video calls) for a minimum of two years.

Things to know:

Pay Rate:  $17.00 - $18.00

Paid Training Start Date:  21 Jul 2025

Training Schedule and Length:  8:00AM to 4:30PM CST, Mon-Fri

Working Schedule:  Various Shift Schedules

Holidays worked will be paid at the premium rate of double time and a half1 hours of Mandatory overtime is required in many of our lines of business due to business need. Any mandatory overtime will be paid at 1.5 times your base salary after you have worked 40 hours in a weekShift differentials for those working 2nd or 3rd shiftBenefits including medical dental and vision, tuition reimbursement

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.