At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

L.L.Bean is looking for a dedicated and experienced Frontline Supervisor to lead our 3rd shift team in the production of our iconic Boat & Tote bags. This is a year-round, full-time opportunity based at our state-of-the-art manufacturing facility in Brunswick, Maine.

In this pivotal leadership role, you will be responsible for guiding and supporting frontline employees through effective communication, motivation, and performance coaching. You will also oversee training and development initiatives, ensuring team members are equipped to meet and exceed key performance goals.

Responsibilities:

People Leadership

Staffing:

Use independent judgement to recommend action to hire, transfer, layoff or recall employeesIndependent authority and discretion and expectation to: assign employees to tasks/job functions, direct employee activities, manage time & attendanceMotivation and CommunicationDevelop a motivating environment in which people exchange ideas and support each otherBe readily available and approachable to frontline employeesSurface issues of importance to frontline employeesAddress and resolve employee issues/conflicts within defined parameters and raise others to the next level of supervision for resolutionProvide guidance to frontline employees regarding available company resourcesCommunicate to direct reports regarding company, department, division initiatives, business updates, policies and procedures, etc.Represent management's position on policies, procedures, and practicesCommunicate between peers, shifts, facilities and other areas of the company, fostering positive business partnerships with other organizational areas

Training and Development:

Oversee the development of frontline employees relative to current job placement and future career opportunitiesProvide input to the next level of management regarding training needs/objectivesPerformance ManagementCommunicate business goals and performance expectationsSupervise and monitor employee performance and productivity for continuous improvementProvide performance feedback and coachingPrepare and conduct performance reviewsUse independent judgement to recommend action to promote employees and/or adjust compensationProcess pay and status changes with the approval of the next level of supervision and maintain accurate and compliant personnel recordsReward employees through recognition programsAdminister the first two levels of a four tier disciplinary system1 (includes disciplinary action based on such factors as attendance, tardies, conduct, productivity, accuracy, etc.)Independent authority to place employees on paid administrative leave in cases involving clear policy violations and pending investigationsUse independent judgement to recommend issuance of 2nd written warning, suspension without pay, placement of employees on paid administrative leave in cases beyond defined frontline supervisor authority, or discharge of employees

Health & Safety

Know and follow all safety rules and proceduresIdentify safety hazards, abate those within defined parameters and raise those beyond the frontline supervisor's control to the next level of supervision for resolutionPromote workplace safety initiativesAdminister routine injury management

Operations Leadership

Manage workflow or support the management of workflow i.e. collaborate with other frontline supervisors to initiate and execute the movement of frontline employees to other areas/functions to achieve work balancing, calling employees in or sending them homeManage processes and people based on information providedMonitor performance of area of responsibility relative to business goals and make adjustments/improvements as necessaryCommunicate process and/or procedural changes and coach frontline employees in their applicationProvide input to the budget and divisional/departmental performance objectivesMake purchases within budgetary authoritySecure resources to address and resolve technical or equipment problems as required to support smooth day to day operationsProtect company assets

External Relations

Represent L.L. Bean externally to customers, vendors and others (excluding the media) as appropriate to the function

Span of Control

Typical range of 20-40 frontline employees, with the lower end of the range applicable in cases involving mixed functions and/or cross shift responsibilities and the higher end of the range applicable in situations characterized by homogeneous functions and single shift responsibilitiesThis job description anticipates substantially greater clarity and consistency of human resource policies, procedures and practices throughout the company. The description of the frontline leader's role is also predicated on a four tier disciplinary system as follows: (1) oral coaching and counseling regarding a performance deficiency; (2) initial written warning, including an action plan; (3) final written warning; and (4) termination.

Manufacturing Responsibilities

Generally, leads a team of 30-35 employees within a department

Staffing:

Participates in hiring & termination of front line employeesSelects employees for special assignmentsMotivation and Communication:Readily accessible and surfaces & addresses issues of importance to employeesGuide to available company resourcesCommunicates plans, instructions, and updates verbally and in writingWorking knowledge and ability to represent company policies & procedures

Training/Development:

Identifies talent & develops plans to support employee growthMakes assignment, promotion, & compensation recommendationsPerformance Management/Safety:Ensures safe work practices and addresses issuesProvides daily feedback (+/-) regarding quality and quantity of workWrites and delivers appraisalsManages all aspects of employee performance up to recommending termination in casesof poor performance

Workflow/External Relations:

Understand area workflow and action needed to meet production goalsManages area in keeping with financial targetsUnderstand upstream & downstream impacts & works with other areas as needed tomeet business objectives

Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

Education Level: Vocational/Technical Degree
Years of Experience: 2+

Skills and Qualifications:

Bachelor’s degree preferredProven/demonstrated aptitude to leadEffective verbal & written communicatorProficiency in computer applications including Microsoft Office products

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you!   At L.L.Bean, we believe the outdoors brings out the best in all of us.  We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.