We are looking for a 24x7 On-site Systems Operator to join our team in Valladolid. The role focuses on system and network supervision, incident response, and ensuring the continuity of IT services in a critical environment.
Main Responsibilities Supervise and operate IT systems and networks in a 24x7 environment. Monitor infrastructure using established tools and escalate incidents as required. Use ticketing tools such as ServiceNow for incident and change management. Prepare service status reports and maintain documentation. Use backup tools and support data recovery actions. Collaborate with internal departments and communicate effectively.
Requirements Education: Vocational Training in Computer Science or a similar technical background (Grado Medio or equivalent). Skills & Knowledge:
Basic to intermediate experience with systems and infrastructure operations.
Understanding of network and system monitoring tools.
Familiarity with ticketing tools (ServiceNow preferred).
Knowledge of incident, change, and problem management processes.
Experience with backup tools and data recovery operations.
Document management and reporting.
Languages:Spanish: Native or C2 level.
English and/or French: Minimum B1/B2 level.
Other Job Details Work type: 100% on-site. Location: Valladolid. Work Schedule: Rotating 24x7 shifts.
Why Join Us?
Opportunity to develop your IT operations skills in a critical service environment.
Training and exposure to enterprise-grade monitoring and support tools.
Work in a stable and collaborative environment with clear work instructions and procedures.
Grow your career in a global company with future paths toward network, systems, or service management roles.