Over 2.5 years, you'll gain hands-on design experience through immersive training, real-world projects, and mentorship, rotating through two 12-month design team assignments within the Commercial and Investment Bank. Your work will directly influence global financial services tools and platforms, while being part of a collaborative design community in a respected firm. Joining our IDP Design Track offers the chance to create innovative solutions and collaborate with UX professionals, with development through training and mentorship. Locations include Chicago, New York Metro, and Palo Alto.

 

As a Full-Time Analyst in the Commercial and Investment Bank Innovation Development Program - Design, you will gain hands-on design experience through immersive training, real-world projects, and mentorship. You will rotate through two 12-month design team assignments within the Commercial and Investment Bank, contributing to the complete user-centered design process. Your work will directly influence global financial services tools and platforms, while being part of a collaborative design community in a respected firm. Help to shape the future of our digital products and services using your knowledge of design, while you learn and develop within a collaborative and inclusive workplace

 

Job responsibilities

Begin with ~5 months of Commercial and Investment Bank project-based learning, diving into solving a complex business problem statement in an incubator environment and developing foundational knowledge of Product ManagementParticipate in two design focused 12-month rotations:Design Experience: Contribute to the development of user-centric designs and apply your baseline knowledge of experience design principles Assist in reviewing and refining storyboards, wireframes, and prototypes to effectively communicate design concepts and user journeys Support the implementation of accessibility guidelines and inclusive design practices to ensure a seamless experience for diverse users Participate in the collection and analysis of user feedback and data to identify areas for improvement and iterate on design solutions Collaborate with team members to ensure compliance with JPMC standards and adherence to documented UX parametersResearch Experience: Support research with survey and interview documentation and help gather data on customer needs and preferences during the study phase Apply quantitative and qualitative methods to analyze data, identify patterns, and derive insights with the guidance of more senior researchers Collaborate with team members to produce research ideas to help better understand user needs and desires Contribute to discussions with team and peers on foundational experience research matters and share your insights and recommendations for improvement

 

Required qualifications, capabilities and skills:

Pursuing a bachelor's degree in a relevant design discipline (e.g., Interaction Design, HCI, User Experience Design) or related field (e.g., Business Administration, Psychology, Sociology, Anthropology, Engineering, Communications, etc.) Possess an entrepreneurial mindset and a passion for design in driving business transformation and product developmentExpected graduation date of December 2025 – June 2026Fluency in EnglishA digital portfolio showcasing a breadth of experience across design process phases

Foundational communication and presentation skills, including articulating the rationale behind design decisions

 

Preferred qualifications, capabilities and skills:

Baseline knowledge or equivalent expertise in user experience research methods, including data gathering, analysis, and interpretation techniquesBaseline knowledge or equivalent expertise in interaction design, information architecture, and visual design principlesExperience using industry-standard design tools (e.g., Figma, Zoom)Developing understanding of Accessibility Guidelines and Inclusive Design practices

Experience with survey and interview-based design research, with a focus on deriving insights to inform user experience design decisions

 

About The Process:

To be considered for a Commercial and Investment Bank IDP Design Track, you must complete the following steps:

Complete this application including program preference and city preferenceMake sure your program and city preferences align as noted in the descriptions aboveIf you meet the minimum criteria for the Full-time Analyst Program application, you will receive an invitation to complete HireVue.Note, applications will be reviewed on a rolling basis, we strongly encourage you to complete your HireVue video(s) within 1 week of receiving.If selected, our team will reach out to you with additional details.

JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities.

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

About the Team

The Commercial and Investment Bank is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.