**Raymond James Overview** **One of the largest independent financial services firms in the country could** **be** **the place** **you build** **a career beyond your expectations.** Our focus is on providing trusted advice and tailored, sophisticated strategies for individuals and institutions. Raymond James Financial is a diversified holding company, headquartered in St. Petersburg, FL. Raymond James provides financial services to individuals, corporations and municipalities through its subsidiary companies engaged primarily in investment and financial planning, in addition to capital markets and asset management. At Raymond James, we are putting the power of perspectives into action and building an inclusive and diverse workforce that reflects our commitment to associates, and clients of the future. Our company values associate development and growth, offering opportunities through developmental programs, mentorships, and continuing education options. We strive to ensure everyone feels welcomed, valued, respected and heard so that you can fully contribute your unique talents for the benefit of clients, your career, our firm and our communities. Raymond James is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. **Job Summary** Under limited supervision, uses advanced knowledge and skills obtained through experience and/or training to lead others in providing support in specific trading activities within an assigned functional area. Established procedures and prescribed guidelines are provided to perform a variety of tasks requiring some evaluation, originality or ingenuity in making routine decisions. Serves as a resource to others in resolving complex problems and issues. Extensive contact with internal and external customers is required to identify, research, and resolve problems. **Essential Duties and Responsibilities** + Leads the work of others and provides training, coaching and mentoring to less experienced associates. + Ensures that traders are notified of events that effect orders + Ensures that trades are executed and confirmed in accordance with organizational policies and procedures. + Facilitates the price adjustment and trade correction process. + Ensures the open order file is reconciled and that trade data and information is entered and maintained in required databases. + Reviews trade problem research results and determines appropriate corrective action. + Contacts internal and external customers to resolve trading problems. + Sets up and monitors client information and restrictions. + Resolves comparison issues and assists in the portfolio allocation process. + Accepts, screens and routes telephone calls and maintainsrecord of inquiries, as required. + Maintains currency in trading polices and procedures. + Performs other duties and responsibilities as assigned. **Knowledge, Skills, and Abilities** **Knowledge of** + Industry regulations related to trading activities. + Concepts, practices and procedures of securities trading. + Basic investment concepts, practices and procedures used in the securities industry. + Accounting principles and procedures. + Front-end system used in assigned functional area and its relationship with account history. + Mathematical procedures required to verify and reconcile trading transactions. **Skill in** + Identifying financial events that effect orders + Reconciling and correcting transactions. + Updating and maintaining information systems. + Handling a high volume phone system. + Operating standard office equipments and using required software applications, sufficient to create documents, spreadsheets, and business correspondence. **Ability to** + Lead the work of other and provide training, coaching and mentoring. + Work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities. + Read, interpret, analyze and apply transaction information. + Analyze and solve problems. + Communicate effectively, both orally and in writing with associates, and internal and external customers. + Work independently as well as collaboratively within a team environment. + Handle stressful situations and lead others in providing a high level of customer service in a calm and professional manner. + Maintain currency in trading polices and procedures. + Interpret and apply policies and identify and recommend changes as appropriate. + Establish and maintain effective working relationships at all levels of the organization. **Education/** **Previous** **Experience** + High School Diploma or equivalent with a minimum of two (2) years of experience in the financial services industry. + Associate's Degree (A.A.) preferred. + OR ~ + Any equivalent combination of education, experience and/or training approved by Human Resources. **Licenses/Certifications** + None required **Travel** **Travel Required:** No