5+ years of experience in Software Engineering
Bachelor’s degree in Engineering/Computer Science or equivalent experience
Technical Skills:Web 2.0 Application Development
C# .NET MVC, C# WCF / SOAP Services
HTML, JavaScript, CSS
jQuery, Bootstrap (Optional: React, Angular, Knockout)
Entity Framework, Dapper
xUnit or equivalent unit testing framework
GIT for version control
Advanced SQL (MySQL & SQL Server), query optimization and troubleshooting
Windows Services
Basic Windows Server Administration
CI/CD using Jenkins or Hudson
Deployment scripting using PowerShell
Key Support Responsibilities:Manage and prioritize workload effectively
Respond to and resolve support tickets and requests
Provide superior customer support for enterprise customers
Analyze and support resolution of simple to moderate inquiries
Track issues and maintain accurate logs in tracking systems
Demonstrate strong analytical, reasoning, and multitasking skills
Key Development Responsibilities:Participate in feature SCRUM teams to design, develop, and maintain high-quality software
Resolve complex technical issues independently
Stay updated on new technology trends and apply them where relevant
Mentor junior developers, review code, and enforce best practices
Perform research, design, and development within assigned product lines or business areas
Contribute to project planning, estimation, and architecture discussions
Parse and analyze log files (IIS, Application, Event Viewer)
(Bonus) Experience with ELK stack (Elasticsearch, Logstash, Kibana)
Lead by example and contribute to a collaborative, high-performance team culture
Other Skills:Strong understanding of MVC software architecture and general system architecture
Solid grasp of Agile/SCRUM methodologies
Familiarity with industry-standard development best practices
Ability to collaborate with internal and external stakeholders
Preferred Qualifications (Nice to Have):Experience with frontend frameworks (React, Angular, Knockout)
Exposure to ELK stack for log analysis
ISTQB or similar QA certifications
Experience in performance testing tools (JMeter, LoadRunner)
Familiarity with cloud platforms (e.g., Azure)