Role Title - Airfreight Warehouse Handling Apprenticeship

 

Business Unit - DHL Global Forwarding

 

Location - Dublin

 

Scope of Role

  Documentation Support: Assist in the preparation, printing, and organization of essential export documentation, including outturn sheets and airway bills (HAWB and MAWB). Regulatory Compliance: Contribute to the maintenance of compliance with GDP regulations by supporting daily safety checks and ensuring the timely completion of warehouse Inventory Management: Participate in daily inventory assessments and assist in the management and ordering of necessary supplies to support operational efficiency. Log Maintenance: Aid in the accurate updating and maintenance of booking-in logs and seal logs to ensure compliance and operational integrity. Technology Proficiency: Utilize relevant software and technology tools effectively for document management and communication, enhancing operational workflows. Collaborative Engagement: Work collaboratively with the operations team to gain insights into air export processes and support the overall efficiency of export operations.  

Reports to Aviation Warehouse & Security Manager

 

Days & Hours of Work

 

4 days per week 9.00 – 17.30 during academic year (1 day attending college),

and Monday to Friday 9.00 – 17.30 otherwise

 

 Accountabilities                                                                                                              

   

Key activities

 

  Key Accountabilities

  Document Preparation: Ensure the accurate preparation and timely printing of all necessary export documentation, including outturn sheets and airway bills (HAWB and MAWB). Compliance Monitoring: Assist in monitoring and verifying compliance with GDP regulations through the execution of daily checks and the maintenance of relevant documentation. Inventory Management: Support the tracking of inventory levels and assist in the ordering of supplies, including thermal blankets, to ensure operational readiness. Stock Control: Perform monthly stock checks on all inventory and submit reports to finance, while also ordering and maintaining PMC stock and spreader boards. Log Management: Maintain and update booking-in logs and seal logs, ensuring that all entries are accurate and compliant with established operational Technology Utilization: Leverage technology and software applications effectively to streamline documentation processes and improve communication within the team.     Team Collaboration: Engage proactively with the operations team to learn and contribute to the efficiency of air export operations,fostering a collaborative and productive work environment  

 Competencies                                                                                                              

       

 Relationships with others

  Communicates in an open and honest Treats others with respect, develops trust and values Demonstrates sensitivity to diversity, e., culture, gender, age, religion, race disability. Develops effective relationships with employees, peers, and managers. Confidence in dealing with all levels in the business over the telephone and also on a face-to-face basis. Ability to remain calm when dealing with difficult Good listening skills and ability to respond in a clear, respectful manner.    

Teamwork

  Commitment to fulfilling their role in a Supportive approach to other team Shares information, knowledge, ideas, and experience freely with others. Commits to team decisions and contributes to building a team Works collaboratively with others to achieve team or business objectives. Establishes acceptable levels of quality and quantity of work; reviews, recognises and supports achievement Encourages and motivates team members and work colleagues  

Customer Orientation

  Basis decisions on how his/her actions impact on customers and Builds and maintains effective relationships with customers, suppliers, and other departments. Focuses on the needs of customer and seeks to meet and exceed Quickly and practically solves problems, seeking advice where necessary. Appreciates what customers want and continuously strives to meet customer  

Problem Solving

  Identifies issues, problems, and Deep dives to identify root causes of issues Applies formal problem-solving techniques Evaluates risk Gathers information and analyses cause and Quickly and practically solves Establishes effective work processes and Documents and communicates awareness of the problem, solution and action taken.  

Commitment to Excel

  Achieves work targets and is willing to take on additional roles/responsibilities. Continuously reviews current Seeks and is open to feedback from Always behaves in a manner consistent with DHL's values. Demonstrates a positive attitude to Flexible approach to Looks for opportunities in a changing Provides detailed advice to others,Takes initiative to keep skills up to date  

Procedural Skills

  Ability to organize own workload across a range of responsibilities & meet Ability to select appropriate Ability to follow Ability to meet procedural Ability to improve an existing Ability to create a  

Attention to Detail

  Ability to work with lots of data to high level of Ability to apply high attention to detail to written (text) Ability to follow through on procedures and ensure  

 Skills / Qualifications                                                                                                              

       

Expected years of experience (minimum)

  No prior experience is required; however, any relevant experience in logistics, warehousing, or administrative roles is a plus. Strong analytical skills and good communication skills Strong problem-solving mentality Demonstrates a positive attitude to change Generates enthusiasm and ideas for change within the team Seeks opportunities to improve existing routines or processes Communicates in an open and honest manner Treats others with respect, develops trust with Airlines and internal Strong organizational skills, attention to detail, and effective communication Ability to work collaboratively within a team environment and adapt to a fast-paced operational setting.    

Expected Qualifications

  H7/O6 or above in five leaving certificate (or equivalent) A minimum of grade O6 must be obtained in English. A minimum of grade O6 or a B2 or above in Foundation level must be obtained in mathematics.

OR

Holders of a QQI Level 5 or Level 6 (or equivalent) in cognate areas (e.g. business, logistics and distribution, supply chain management, Etc)  

OR

Applicants may also be eligible to become apprentices via Recognition of Prior Learning (RPL). Completion of GDP (Good Distribution Practice) and air security training (internally provided) is required. Background checks (e.g., Garda) must be completed prior to commencing the role. Proficiency in basic computer applications (e.g., Microsoft Office Suite) and familiarity with logistics software is advantageous.  

The above statements are intended to describe the general nature and level of work performed by people assigned to this role. They are not intended to be construed as an exhaustive list of all job duties performed. The Company reserves the right to revise or amend duties at any time.