At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. 

Your Opportunity

You carry out routine repair/maintenance instrument and solutions  work  You are independently complete the installation, maintenance and basic troubleshooting according to the technical manualYou improve the customers' satisfaction and royalty  You collect and feedback customer requirements and product market intelligence , support continuous upgrade and optimization of  solutionsYou proficiently use tools such as Rexis, Grips and improve the service skills by continuous learning  You provide a communication link between the customer and the company to ensure effective service to customers, and handle customer’s complaint   You ensure service activity in full compliance to SHE policy

Who you are

You hold the diploma in Electronic, Computer Service，Electrical or Mechanical with 3 to 5 years related experience.You are good command of English in both spoken and written.   You are good command of MS office software application.  You have customer Orientation & Relationship Management skills.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.