Nanjing, Jiangsu, China's Mainland
20 hours ago
资深客户专员

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Job Summary职位概述:

Responsible for account management and promotion in the designated accounts and/or areas

负责指定区域内的客户管理和产品推广

Main Tasks & Responsibilities主要工作职责 :

1. Manage and monitor of sales performance of account that are assigned

管理和监督指定客户的销售业绩

2. Achieve sales target assigned by line manager

完成主管指定的销售指标

3. Implement Key Account Management system

执行重点客户管理系统

4. Keep improving KOLs relationship in respective areas.

持续加强与KOL在各领域的合作

5. Work closely with local distributors in the area assigned

与指定区域的经销商紧密合作

6. Promote products and services offered by the company to the customers (end users)

向客户(终端用户)推广公司的产品及提供服务

7. Coordinate instrument installation with Service Engineer and Application Specialist

协助维修工程师和应用支持专员安装仪器

8. Keep good and up to-date customer profile

维护和更新客户资料

9. Work closely with Service, Application Support team to ensure customer satisfaction

与维修工程师,应用支持专员紧密合作,以确保客户满意度

10. Assist in yearly budgeting exercise

协助制定年度计划

11. Prepare monthly report and sales forecast

准备月度报告和销售预测情况

12. Other projects or tasks assigned by line manager

主管指派的其他任务

13. Conduct business in full compliance including but not limited to Roche Secure, Roche Behavior in Business, Roche

Competition Law Interactive Dialogues, Roche Safety, Security Health and Environmental Protection

遵循罗氏所有合规要求,包括但不限于罗氏信息安全,罗氏商业中的行为,罗氏竞争法互动对话,罗氏安全

健康环境等,合法合理开展业务活动

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

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