**Additional Information** Requires basic Japanese communication skills **Job Number** 25067359 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Okinawa, 1343-1 Kise, Nago City, Okinawa, Japan, 905-0026VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Okinawa%2C%201343-1%20Kise%2C%20Nago%20City%2C%20Okinawa%2C%20Japan%2C%20905-0026) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** **職務要約** ゲストへ料理やアルコール飲料を提供します。イベントの種類やサービス基準に応じてテーブルをセットします。メニューの選択についての質問に対応します。メニューに関する質問、提供までの待ち時間、再調理の注文、在庫状況などをキッチンと連携して伝えます。また、追加の食事要望、アレルギー、食事制限、特別なリクエストなどもキッチンに伝えます。 注文時にはMICROSシステムに取引を記録します。各料理やドリンクが提供された後、ゲストに満足いただけているか確認します。勤務中は作業エリアや食器類（皿、グラスなど）の清潔を保ちます。閉店時の業務として、備品の補充、照明の消灯などを行います。正確な伝票をゲストに提示し、支払いの処理を行います。 すべての会社方針、安全衛生・セキュリティポリシーを遵守し、事故や怪我、安全でない状況をマネージャーに報告し、安全トレーニングや資格取得を完了します。制服や身だしなみを常に清潔かつプロフェッショナルに保ち、機密情報を守り、会社の資産を保護します。 会社の基準に従いすべてのゲストを歓迎し、サービスニーズを先読みして対応し、障がいのある方をサポートし、心からの感謝を持ってゲストにお礼を伝えます。明瞭かつ丁寧な言葉で他者と会話し、良好な職場関係を築き、チームとして共通の目標達成を目指して協力し、同僚の意見や懸念に適切に対応します。品質基準や期待を遵守します。 Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.