JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Overall Role

To achieve excellence in preventative and reactive maintenance programs incorporating industry best practice, innovative maintenance techniques and statutory and contractual compliance. Oversee the management and control of all plant, mechanical and electrical systems and to co-ordinate remedial action with the Engineering Team in the event of Business Critical failures. To provide leadership and direction to multi skilled Engineering Operations teams made up of directly employed staff and appointed vendors. Ensure that all staff and vendors employed within the clients facilities strictly adhere to client and JLL’s policies and procedures. Act as point of escalation for critical failures to assist the technical team to make safe, identify, analyse, rectify and report improvements. Reports to the Group Account Director(GAD).

Major ResponsibilitiesManage client related reporting, weekly, monthly quarterlyManage to clients SLA and KPI performance requirementsProvide direction and leadership of the site operations teams, including effective hiring, motivation, development, training and discipline of the site operation and maintenance organization.Monitor workload / resources against KPI and budget constraints whilst ensuring up-time.Initiate and manage site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.Ensure delivery of planned and reactive activities, utilizing the CMMS platform within financial operating targets.To perform additional tasks as required by the GAD.Provides advice and consultation to operate the client’s facilities with regard to facilities engineering matters.Overall responsibility for all site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements.Monitor, measure and report upon the performance of all specialist contractors in terms of their ability to carry out the work against the agreed contractual budget.Co-ordinate meetings periodically with contractors, specialist vendors and suppliers to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations.Ensure that maintenance documentation meets the required standards and sufficient information is provided to operate an effective asset management regiment.Assist/support the client with statutory compliance requirements/certifications for the site.Ensure asset information is maintained and changes updated within the CMMS.Ensure site operations, including incident management and escalation in accordance with approved Client/JLL procedures.

Ideal ExperienceTertiary qualifications in a mechanical, electrical or operational engineering discipline.Data Centre certification, CDCP or equivalent6 - 8 years of relevant experience in engineering or constructions services.2 - 3years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.Excellent people skills and ability to interact with a wide range of client and vendor staff.Critical environment experience within similar sized site or operation.Experienced with continuous improvement initiatives, client relationship and preparation of reports.

The person we need will be:

Preferred to be able to communicate fluently in English and Japanese.Confident, clear and comfortable in communicating with good presentation skills.Self-motivated; confident & energetic.Ability to work across multiple, matrix reporting environments and prioritize activities accordingly.Ability to effectively deal with stressful situations.Flexible – able to adapt to rapidly changing situations.Strongly goal-oriented – able to focus on meeting performance targets.

Location:

On-site –Tokyo, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.