JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

※クライアント先に常駐して、業務従事していただきます。

チームマネジメント

スタッフと協力業者の統括管理

人員計画および後継者育成計画の策定

協力業者のパフォーマンス管理と向上支援

他拠点や本社との円滑なコミュニケーション

KPI指標を活用した業務パフォーマンスの管理

チームメンバーと協力してコスト削減目標の達成

契約管理と最適化

クライアントリレーションシップ

KPI指標を用いた月次業務レビュー会議の実施

臨時業務会議のファシリテーション

事業継続計画（BCP）の遵守と更新

年間財務予算の計画策定と進捗管理

改善計画とベストプラクティスの提案によるクライアント満足度向上

オペレーション

製薬業界特有のGxP要件を踏まえたソフトサービス管理

チームメンバーと協力業者と協働し安定したサービス提供の実現

新規サービス導入時の移行、安定化、標準化の推進

請求書の事前承認取得と関係者との適切なコミュニケーション

安全衛生管理

安全な作業環境提供のための安全手順の実施と管理

防火、健康、安全基準に関する法定規制の遵守確保

リスク管理

リスク管理プログラムの実施と管理サポート

災害復旧と事業継続計画の実施と監視の支援

確立されたエスカレーション手順とインシデント報告手順の遵守

JLLのビジネス行動指針への準拠

KPIとSLA目標の達成

応募要件

＜必須＞

施設管理経験、またはサービス業界でのマネジメント経験　２年以上

コミュニケーション能力と対人関係構築スキル

チームを鼓舞し、メンバーの成長を促進できるリーダーシップ能力

クライアント志向の問題解決能力と改善提案力

製薬業界におけるGxP要件の理解（実務経験があれば尚可）

英語スキルー日常会話レベル以上（翻訳機を使用してのメール対応等）

この仕事の魅力

世界的製薬企業との直接的なビジネス経験

キャリアアップの機会と国際的なプラットフォームでの活躍

プロフェッショナルな環境での成長と学習

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<Account management>

Team management for 3 staff including onsite vendorsStaff planning and Succession planning.Related vendor managementCommunicate with regional platform members.Managing operational performance with KPI score.Achieve the saving target with team member.Contract management

<Client Relationship>

Monthly operation review meeting with KPI scoreAd-hoc operational meetingFollow Business Continuous PlanningAnnual Financial budget planning and trackingPropose improvement plan and best practices

<Operation delivery>

Based on the understanding of client expectations and GxP requirements, Lead management of Soft services for Fuji siteWorking with team members and vendors to provide the stable servicesTransition, stabilization and standardization toward/after Go-live.Obtain pre-approval for invoicing and submit it on the communication with related members

<Health & Safety Management>

Implement and manage safety procedures to ensure the provision of a safe working environment.Ensure compliance with statutory regulations on fire, health and safety standards.

<Risk Management>

Assist in the implementation and management of a property risk management program.Support the implementation and monitoring of disaster recovering and business continuity plansFollow established escalation procedures and incident reporting procedures.Adhere to JLL business conduct by ensuring compliance with the firm’s guidelines.Achieve Key Performance Indicators and Service Level Agreement targets.

Location:

On-site –Tokyo, Japan

Job Tags:

Transition Management

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.