Yokohama, Kanagawa, Japan
3 days ago
[XC] Customer Quality Engineer / 顧客品質保証エンジニア

会社概要

The history of Bosch is the history of car evolution. As a top-class automotive equipment supplier, Bosch Corporation supports market expansion/inroads domestically as well as globally. Bosch will continue to pursue forward-looking technologies such as the new generation of technologies for ecology, economy and safety as well as next-generation energy technologies, to keep cars as a part of the society and of the world. With its innovative technologies, Bosch Corporation has expanded into various fields such as consumer goods and building technologies. To become a key partner for every customer. Bosch will continue to drive for greater expectations.

求人内容

Mission of QMC is to strive for improving customer satisfaction and Bosch profit from the challenges with respect to Quality.

顧客品質保証部のミッションは、品質に関わる挑戦を通じて、顧客満足度の向上とボッシュの利益を追求することです。

There are many Bosch plants which produce XC products around the world, so you will have many opportunities to collaborate with overseas BOSCH members. In addition, this is position as you can obtain CASE generation automotive knowledge through your experience with development and production process.

XC(クロスドメインコンピューティングソリューション)事業部の製品を生産する工場は世界中に存在しており、海外のBoschメンバーとのコラボレーションの機会が多くあります。また、様々な製品・部品の開発・製造工程に関わることができ、成長分野であるCASE時代の自動車の知識を広範囲に蓄えることができる職種です。

Customer Quality Engineer for XC product areas, which includes following tasks:

Action towards quality target KPIHandling customer 0km and field complaints, prevention of recurrence, Yokoten of problems and countermeasuresCustomer audit preparation and follow up corrective actionSupport APQP / engineering changeCoordinate with other department and oversea plant for special topicTeam managementOther tasks based on customer / internal requirement

顧客品質保証エンジニア:XC製品に対する以下のタスク

品質ターゲット達成に対してのアクション顧客品質案件処理 0km/field、再発防止、不具合事例・対策の横展顧客監査現地サポート、監査後のフォローアップAPQP/変更管理サポート顧客特別要求サポート、社内部門、海外工場との連携チームマネジメントその他顧客要求への対応、社内案件への対応

資格

Looking for a personnel who is proactive, cooperative, result oriented, and creative as QMC team deal with wide various “Quality” oriented tasks through out project phase and series production phase.

Mandatory

Experience in customer interface task on quality / technical negotiationGood in Japanese and English writing and speaking (JLPT N1)Business-level English proficiency

Additional recommended skill

Working experience in automotive industryLeadership experience / interestBasic understanding of IATF16949Knowledge of 8DBasic Knowledge of quality tools such as APQP / PPAP / SPC / FMEAExperience in quality function for JOEMExperience in project management / development processKnowledge of SW/HW, various manufacturing processes (e.g. Semiconductor, Assemblies)

顧客品質保証チームは、プロジェクト・量産フェーズを通じて、品質に関わる幅広い業務を行います。自分自身で考え行動・提案できる方、社内の方と協調して、前向きに仕事が出来る方を募集します。

必須

日本顧客との品質/技術交渉のインターフェース業務の経験日本語の読み書き、会話 (JLPT N1)ビジネスレベルの英語能力

歓迎される経験・知識:

自動車産業での勤務経験チームマネジメントの経験、またはリーダーシップへの興味IATF16949要件の基礎知識8Dの知識品質ツール(APQP / PPAP / SPC / FMEAなど)の基礎知識JOEM向け品質顧客渉外の実務経験がある方プロジェクトマネジメント経験(PjM、TPM, PCMなど)がある方SW、HW、各種の製造工程(半導体、組み立て)の知識のある方
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