**Description:** Welcome to Park Hyatt. A place where rare and unexpected pleasures are artfully woven into every stay and guests unlock unique and enriching moments. Situated in the heart of the city’s upscale shopping, cultural and beach destination Haeundae, Park Hyatt Busan is a luxurious, intimate and residential-style hotel for the sophisticated luxury traveler visiting Korea’s second largest city for business or leisure. Guest Relations Executive will be responsible for providing an unparalleled level of service, ensuring guests have an exceptional stay.This position offers a unique opportunity to engage directly with guests, enhancing their experience from check-in through checkout. Additionally, the role involves acting as a Lobby Ambassador during peak operating hours, assisting in the smooth operation of the front desk and ensuring a warm welcome for all guests. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include responding to guest inquires. This is a highly visible role within the hotel and offers the opportunity to provide the highest level of guest and employee satisfaction at Hyatt. **Qualifications:** + Working experience within Hyatt Hotel’s is preferred + Excellent communication and interpersonal skills. + To provide friendly, courteous and professional guest service at all times + A passion for delivering exceptional customer services + Ability to work effectively in a team and independently. + Fluent in English; proficiency in additional languages is a plus. + Ability to work well with others in a guest and team-focused environment **Primary Location:** KR-Yeongnam-Busan **Organization:** Park Hyatt Busan **Job Level:** Full-time **Job:** Guest Services **Req ID:** BUS000405 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.