Processing the daily transaction of the PS section in accuracy, properly and within TAT Printing and checking correspondence/endorsement letter before sending to customer Coordinating with other departments to process related PS issues Participating actively in development of PS procedure/ special projects effectively and timely Reviewing and working with related departments for enhancing systems, build up new products Following up and supporting team member to complete test plan effectively Handling other tasks as requested by the management Qualification: University/College graduated At least 2-year experience in relevant position Strong understanding of quality assurance processes and best practices, experience in customer service, insurance  Excellent communication and interpersonal skills, with the ability to inspire and motivate a remote team Analytical mindset with the ability to interpret data and make informed decisions Ability to work independently and manage multiple priorities in a fast-paced environment