We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

KEY ACCOUNTABILITIES

Utilize expertise in technology to identify risks to Service Continuity and document gaps.Perform risk assessments to identify potential threats to IT service continuity and recommend mitigation strategies.Analyze the impact of potential disruptions and prioritize recovery efforts based on business needs.Work with cybersecurity and infrastructure teams to address vulnerabilities and enhance resilience.Plan and execute regular service continuity and disaster recovery tests, including tabletop exercises, data center failovers and comprehensive live simulations.Document test results, identify gaps, and implement corrective actions to improve recovery capabilities.Ensure compliance with regulatory agencies and audit requirements related to service continuityAct as a key point of contact during major disruptions, ensuring effective coordination of recovery efforts by managing the execution of service continuity plans to minimize downtime and impactProvide post-incident analysis and recommendations to improve future response and recovery efforts.Partner with stakeholders across IT, business units, and third-party vendors to ensure alignment on continuity objectives.Provide training and awareness programs to educate teams on service continuity processes and responsibilities.Prepare and present reports on service continuity metrics, risks, and improvements to senior leadership.Evaluate the maturity of existing SCM controls and recommend improvements to enhance their effectiveness and compliance.Actively participate in initiatives aimed at enhancing SCM control awareness within the organization, promoting a culture of compliance and risk management.Stay informed of industry trends and regulatory changes to continuously improve service continuity management practices and ensure alignment with evolving standards.Prepare and maintain accurate documentation and timely reports related to SCM audit activities, control evaluations, and compliance activities for internal stakeholders.Contribute to the overall success of the US Technology Regulatory and Controls team by sharing knowledge, mentoring junior team members, and participating in team initiatives

KNOWLEDGE AND SKILLS

Bachelor’s degree in Information Technology, Computer Science, Business Continuity, or a related field OR equivalent experience.5+ years of experience in IT Service Continuity Management, Disaster Recovery, or a related discipline.Experience with ITIL frameworks and IT Service Management (ITSM) tools.Strong knowledge of IT service continuity and disaster recovery principles, methodologies, and tools.Proficiency in risk assessment, business impact analysis (BIA), and recovery planning.Excellent problem-solving and decision-making skills, with the ability to work under pressure during incidents.Strong communication and interpersonal skills to facilitate discussions with  technical and non-technical stakeholders, including executives, clients, and third partiesAbility to manage multiple priorities and deliver results in a fast-paced environment.Strong skills in IT audit, controls, infrastructure, cybersecurity, and emerging technologies.Experience in large US banks.Understanding of laws and regulations in financial services.Extensive knowledge of risk management, governance and compliance practices.Strong relationship-building and networking abilities.Detail-oriented with strong analytical and problem-solving skills.Team-oriented with a focus on accountability.Proficient in technical writing.Experience in multifaceted engagements within financial institutions or consulting.Critical thinker focused on process efficiency and automation.

“At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $120,000- $160,000 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.”

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-70 W Madison St, 10th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Business Applications Development, Business Requirements, Business Systems Analysis, IT Process Improvement, Operational Efficiency, Strategic Objectives, System Applications, Technical Leadership